Terms of Service
MoorPiano is an independently operated iPhone and iPad app for music visualization, video creation and piano practice. This policy applies to the app, piano.moorscore.com and its API at app-piano-api.moorscore.com. Accounts, projects and subscriptions are separate from MoorStudio. The service provider is MoorScore; contact support@moorscore.com.
1. Acceptance of terms
The Service is provided by MoorScore. By signing up for, signing in to or using the Service, you agree to these terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 years old. Users aged 13 to 18 may use the Service only with a parent or guardian who has read and agreed to these terms; children under 13 (or the higher minimum age set by the law where you live, such as 16 in parts of the EU) may not use the Service. If you use the Service on behalf of an organization, you confirm that you have authority to bind it.
Accounts
Sign in with Google or Apple and keep your account secure. Accounts and subscriptions cannot be shared with MoorStudio. You may delete your account in the app; deleting an account does not cancel an App Store subscription.
Subscriptions
Free use includes watermarked video exports. MoorPiano Pro provides the benefits shown in the app. Purchases use App Store auto-renewable subscriptions. The purchase sheet shows the local price, period and renewal conditions. Manage or cancel subscriptions in your Apple account settings; cancellation normally retains access until the paid period ends. Restore purchases in the app.
For free accounts, MoorPiano may show Google AdMob native ads and optional rewarded ads. Google may process device and network information and ad interactions under its privacy policy and your consent choices. Ad privacy choices are available in the app when required. We store account-bound viewing verification and reward usage records until account deletion. Completing two verified ads grants one score-project creation or one successful watermark-free video export, as described before viewing; progress is retained. Pro and administrators do not receive ads.
Apple handles App Store refunds. Submit a request at https://reportaproblem.apple.com; eligibility and decisions are governed by Apple’s applicable rules and applicable law. Cancellation alone does not issue a refund. We do not promise a separate refund period.
Content and use
You retain rights to your content and must have permission to upload, use and export it. Do not infringe others’ rights, misuse the service or bypass access controls. We may restrict abusive use. Features and availability may change; mandatory consumer rights remain unaffected.
Support
For account, access or privacy issues contact support@moorscore.com. For billing or refund requests use Apple’s purchase support. The privacy policy describes data retention, deletion and your rights.